Dalia Indrawes
About Dalia Indrawes
Dalia Indrawes is a Senior Customer Service Representative at CIBC and a Sales Consultant at Ben Moss Jewellers in Edmonton, Alberta, Canada.
Title
Dalia Indrawes holds the position of Senior Customer Service Representative.
Current Employment at Ben Moss Jewellers
Dalia Indrawes started working as a Sales Consultant at Ben Moss Jewellers in Edmonton, Alberta, Canada in June 2017. Her responsibilities include maintaining detailed product and service information to assist customers effectively, handling cash transactions, processing returns, and balancing floats. She ensures the retail environment is clean and well-organized by arranging products according to display plans and restocking merchandise as needed.
Current Employment at CIBC
Since 2013, Dalia Indrawes has been working as a Senior Customer Service Representative at CIBC in Edmonton, Alberta, Canada. In this role, she utilizes her experience in customer service to provide high-quality assistance to clients.
Previous Employment History
Before her current roles, Dalia Indrawes worked at Peoples and Mappins Jewelry as a Sales Associate from 2013 to 2017 in Edmonton, AB, Canada. Prior to that, she was employed at Jewelry Boutique as a Sales Associate from 2011 to 2012. Her earlier experience includes working at Imco in Alexandria, Egypt, as part of the Sales and Marketing team from 2005 to 2010. Additionally, she served as a Senior Customer Service Representative at Tupperware from 2001 to 2010 in Egypt.
Education and Expertise
Dalia Indrawes achieved a Diploma in Business/Office Administration from the Academy of Learning in Edmonton, Alberta, Canada, where she studied from 2012 to 2013. She also completed a Bachelor's degree in Tourism and Travel Services Management from Alexandria University, Egypt, between 1994 and 1998. Furthermore, she has a Certificate in Airline/Commercial/Professional Pilot and Flight Crew from Inflight Institute, obtained in 1970.