Darlene Allison
About Darlene Allison
Darlene Allison is the Director of PSBT PEGA COE at CIBC, with over 20 years of experience in Quality Assurance, Business Analysis, and Project Management.
Title
Darlene Allison is the Director of PSBT PEGA COE at CIBC. She has held this role since 2021.
Professional Background
Darlene Allison has been with CIBC in various capacities for over two decades. Prior to her current role, she served as the Director of Application Services from 2019 to 2021 in Toronto, Ontario, Canada. She also worked as a Senior Manager of Technology between 2014 and 2019, and as a Senior Business Systems Consultant for 9 months in 2014. Between 2007 and 2013, she was a Business Systems Consultant, preceded by a role as a Quality Assurance Specialist from 2001 to 2007. Before joining CIBC, she was employed at PROPHARM LIMITED as a Business/Quality Assurance Analyst from 1996 to 2001.
Education and Expertise
Darlene Allison holds a Pharmacy certification from Humber College, completed between 1994 and 1995. She has accumulated over 20 years of experience in areas such as Quality Assurance, Business Analysis, and Project Management. Her expertise includes Skills Development Lifecycle (SDLC) and Vendor Management.
Specialized Skills
Darlene Allison possesses significant expertise in relationship-building and people management, aspects that are crucial for leading teams and projects. Moreover, she has extensive experience in customer support, and excels in handling diverse stakeholder needs.