David Prihodko
About David Prihodko
David Prihodko is the Director of Telephony Delivery at CIBC in Toronto, Ontario, Canada. He has extensive experience in telecommunications and digital channel management, having previously worked at TD Bank Group, KPMG, and American Express, among others.
Current Role as Director, Telephony Delivery at CIBC
David Prihodko is currently serving as the Director of Telephony Delivery at CIBC in Toronto, Ontario, Canada. He has held this position since 2015. His role involves overseeing telephony operations and delivery services to enhance customer communication channels within the bank. David's expertise in telecommunication systems and management continues to contribute significantly to CIBC's technological advancements and customer service initiatives.
Previous Tenure at TD Bank Group
From 2013 to 2015, David Prihodko worked at TD Bank Group as the Digital Channel Manager for Public Sites, Sales, and Mobile. During his two years in this role in Toronto, Canada, he was responsible for managing and optimizing digital channels. His work contributed to improving user experiences and operational efficiencies across various digital platforms in the banking sector.
Career Journey at CIBC
David Prihodko has had an extensive career at CIBC prior to his current position. From 2010 to 2013, he served as the Director of QAQC for Retail Branch and Contact Centre Technologies, focusing on quality assurance and quality control. Before that, from 2004 to 2010, he was the Sr Manager of Application Services, managing application processes and support systems. These roles enabled him to build a deep understanding of retail banking operations and technology management.
Management Experience at KPMG
Between 2000 and 2003, David Prihodko was employed at KPMG as the Manager of Voice & Data Communications. In this capacity, he managed the company's communication systems, ensuring reliable and efficient voice and data services. His responsibilities included overseeing network infrastructures, implementing telecommunication solutions, and maintaining high standards of communication technology.
Early Career Roles
David Prihodko's career in telecommunication and technology began with several key roles. From 1996 to 2000, he worked at TD Canada Trust as a Sr Telecom Analyst, where he provided telecom solutions and support. Earlier, from 1990 to 1996, he was a Telecom Analyst at American Express, focusing on telecom systems. He also held positions as a Network Analyst at The T Eaton Company and as a Helpdesk Coordinator at Cadbury Schweppes, which laid the foundation for his extensive expertise in network and communication technologies.