David Wilson
About David Wilson
David Wilson is the Manager of the Office of the Ombudsman at CIBC, with extensive experience in dispute resolution, mediation, and negotiation within the financial services industry.
Title
David Wilson currently holds the position of Manager, Office of the Ombudsman at CIBC. Since joining in this capacity in 2013, he has been working to resolve disputes and issues escalated by both clients and employees within the financial services industry.
Company
David Wilson is currently employed at CIBC, where he serves as the Manager, Office of the Ombudsman. In this role, he is based in the Toronto, Canada area. CIBC is a major Canadian financial institution, and David's role involves specialized dispute resolution, mediation, negotiation, and risk management.
Education and Expertise
David Wilson studied at the University of Toronto - Rotman School of Management, where he earned a Master of Business Administration (MBA) from 1992 to 1994. Prior to this, he achieved a Bachelor of Science degree from the University of Guelph, where he majored in Chemistry and minored in History from 1986 to 1990. His academic background equips him with a strong foundation in both science and business, which are crucial for his responsibilities in dispute resolution and risk management.
Background
Before his current role, David Wilson served in various capacities at CIBC and other organizations. He worked as General Manager at CIBC from 1998 to 2012 and as Manager, CIBC Wood Gundy at CIBC World Markets from 2012 to 2013. His early career included roles as an Environmental Chemist at BEAK Environmental Services Inc. from 1990 to 1992 and in Marketing at Global Strategy Financial Inc. from 1994 to 1998. His diverse professional journey underscores his broad expertise in different sectors.
Achievements
David Wilson has been actively engaged in specialized dispute resolution at CIBC for over a decade. His role demands proficiency in mediation and negotiation to effectively resolve complex disputes. Besides his professional endeavors, David served as a Board member at St. Simon's Shelter from 2003 to 2016, reflecting his commitment to social involvement and community service. His focus on risk management and social responsibility has been integral to his leadership within the financial sector.