Deepakshi Bawa
About Deepakshi Bawa
Deepakshi Bawa is a Back Office Executive at CIBC with a diverse professional background in customer service and client management.
Title and Current Position
Deepakshi Bawa holds the position of Back Office Executive at CIBC. She has been in this role since 2021, managing back-office operations and contributing to the firm's efficiency and effectiveness. Her responsibilities include handling administrative work, ensuring accuracy in documentation, and supporting the overall customer service operations.
Previous Roles and Industry Experience
Deepakshi's career journey includes a variety of roles across different industries. Before joining CIBC, she was the Head Cashier at A1 Cash And Carry, staying in the role for 5 months in 2021. She also served as a Pastry Cook at Terroni Group for 3 years from 2017 to 2020, and as a Contact Centre Representative & Career Counselor at Global Opportunities in Jalandhar, Punjab, India, for 7 months in 2016. These positions have allowed her to build a diverse skill set and a comprehensive understanding of customer service and client management.
Educational Background
Deepakshi studied at Centennial College from 2017 to 2018. The one-year program helped her develop a foundational knowledge that supports her professional endeavors, particularly in analytical problem-solving and enhancing customer satisfaction.
Skills and Expertise
Deepakshi possesses strong analytical skills which she effectively uses to solve business problems and enhance customer satisfaction. Her diverse professional background, spanning customer service, sales, and culinary arts, contributes to her capabilities in client management and business operations. With 4 years of experience in customer service and client management, she brings a wealth of knowledge and practical insights to her current role.