Deirdre Townsend
About Deirdre Townsend
Deirdre Townsend is a Credit Control Specialist in Commercial Banking at CIBC, based in Toronto, Ontario, Canada, with a career at CIBC spanning over two decades.
Current Role at CIBC
Deirdre Townsend currently holds the position of Credit Control Specialist in Commercial Banking at CIBC. She has been in this role since 2014, based in Toronto, Ontario, Canada. Her responsibilities entail overseeing credit control operations, ensuring compliance with credit policies, and managing credit risks within the commercial banking sector.
Previous Experience in Commercial Banking
Before her current role, Deirdre Townsend worked as a Business Analyst in Commercial Banking at CIBC from 2009 to 2014. In this capacity, she supported various business units by analyzing financial data, identifying business opportunities, and recommending process improvements. She also played a key role in project management and the implementation of new banking solutions.
Roles in Security Maintenance and Retail Lending
From 2006 to 2009, Deirdre held the position of Security Maintenance and Control Officer at CIBC in the Commercial Banking division. Prior to that, she was the Retail Loan and Security Maintenance Officer from 2001 to 2006. In these roles, she managed security documentation, processed loan applications, and maintained accurate financial records. Her responsibilities included ensuring adherence to banking regulations and providing support for retail lending operations.
Early Career at CIBC
Deirdre Townsend began her career at CIBC as a Customer Service Representative from 1994 to 1998, where she provided customer support and handled various banking transactions. She then transitioned to the role of Retail Lending Processing Officer from 1998 to 2001, focusing on loan processing and customer service enhancement in the retail banking sector.
Educational Background
Deirdre Townsend studied at Durham College, where she pursued a degree in Business Administration with a concentration in Accounting. She completed her studies from 1991 to 1994, which provided her with a solid foundation in business practices, financial management, and accounting principles.