Denielle Pamintuan
About Denielle Pamintuan
Denielle Pamintuan is a CMDB Quality Assurance Analyst at CIBC with over 5 years of experience in information security, network, operating system, and application development/testing.
Current Title and Role
Denielle Pamintuan currently works at CIBC as a CMDB Quality Assurance Analyst. Based in Toronto, Ontario, Canada, Denielle has held this role since 2019. In this position, Denielle focuses on ensuring the quality and integrity of the Configuration Management Database (CMDB) within the IT Service Management (ITSM) infrastructure.
Previous Roles and Experience
Denielle Pamintuan has held various technical support roles, including positions at Entreda, HP, and IBM. At Entreda, Denielle was a Technical Support Representative Tier II for 6 months in 2018. At HP, Denielle served in a similar capacity for another 6-month period, from 2017 to 2018, in NCR - National Capital Region, Philippines. Prior to this, Denielle was a Technical Support Specialist at IBM from 2015 to 2017, also in NCR - National Capital Region, Philippines.
Education and Certifications
Denielle Pamintuan has a robust educational background in Information Technology. Denielle studied at Don Honorio Ventura Technological State University, achieving a Bachelor of Science in Information Technology from 2011 to 2015. Denielle further pursued Information Technology studies at George Brown College in 2018. Additionally, Denielle attended NPower Canada, obtaining a Junior IT Analyst certification in 2019 and a Google Cloud Associate Engineer Certification between 2020 and 2021.
Professional Skills and Development
With over 5 years of experience in information security, network, operating system, and application development/testing, Denielle Pamintuan brings a well-rounded skill set to the technical field. Currently, Denielle is focused on enhancing skills in Cloud Systems and Cloud Architecture. Particularly, Denielle aims to improve ServiceNow skills to better support CIBC's IT Service Management infrastructure.
Location and Background
Denielle Pamintuan is based in Toronto, Ontario, Canada. Originally from the Philippines, Denielle brings international experience and education to the role at CIBC, complemented by her experience in technical support and quality assurance positions in both the Philippines and Canada.