Desmond, Chick, Azure Cloud Engineer, Iam, Itil
About Desmond, Chick, Azure Cloud Engineer, Iam, Itil
Desmond Chick is an IT Administration Analyst at CIBC with extensive experience in cloud infrastructure, security, and database systems. He has a diverse background in IT support, web development, and lecturing, and holds multiple certifications including Microsoft Certified Azure Fundamentals.
Company
Desmond Chick currently works as an IT Administration Analyst at CIBC, one of Canada's largest banks. He has been in this position since 2019, leveraging his extensive experience in managing cloud infrastructure, security, and database systems. Prior to joining CIBC, Desmond held various technical roles, including Information Systems Support and Electronic Currency Exchanger at DWEGA, and IT Help Desk Assistance at Standard Chartered Bank.
Title
Desmond Chick holds the position of IT Administration Analyst. In this role, he is responsible for administrating user accounts using Active Directory and managing Group Policy Objects (GPO). Additionally, he provides support for clients newly migrated to O365 and assists with Outlook setup and administration. Desmond also uses Service Now to document and track all incidents and assignments.
Education and Expertise
Desmond Chick has a Level 6 Diploma in Computing and Information Systems from the Association of Business Managers and Administrators (ABMA) in the United Kingdom. He also holds a Higher Diploma in Management Information Systems from the Institute for the Management of Information Systems. His certifications include Microsoft Certified Azure Fundamentals, which signifies his proficiency in cloud computing and Azure services. Desmond's expertise encompasses cloud infrastructure management, security, database systems, web development, and IT support.
Background
Desmond Chick has a diverse background in IT and cloud computing. Before his current role at CIBC, Desmond worked at DWEGA as an Information Systems Support and Electronic Currency Exchanger. He also served as an IT Help Desk Assistant at Standard Chartered Bank. In addition to his corporate roles, Desmond has experience in academia, having lectured web development courses at the Institute of InfoTech and Professional Training (LIIPT) in Douala, Cameroon for over seven years.
Achievements
Desmond Chick has achieved substantial milestones throughout his career. He successfully managed and completed multiple projects following PMI standards and best practices. He has developed and maintained excellent working relationships with customers, vendors, and support staff, coordinating and managing relationships for problem resolution concerning hardware, software, and network issues. Desmond has also demonstrated his skills in web development by creating e-commerce applications.