Dhyanesh Oza
About Dhyanesh Oza
Dhyanesh Oza is an Information Technology Service Desk Analyst at CIBC with extensive experience in technical support and telecommunications.
Company
Dhyanesh Oza is currently employed at CIBC as an Information Technology Service Desk Analyst. His tenure at CIBC began in 2021, and he is based in Toronto, Ontario, Canada.
Previous Positions
Before his role at CIBC, Dhyanesh Oza worked at Bell Technical Solutions as a Telecommunication Technician from 2017 to 2021 in Hamilton, Ontario, Canada. Prior to this, he served as a Technical Support Representative at Concentrix in 2017 for 5 months and as a Technical Support Technician at Root net from 2015 to 2017 in Toronto.
Education and Expertise
Dhyanesh Oza holds a Masters of Computer Applications from L.J. Institute Of Management Studies, obtained between 2011 and 2014, and a Bachelors of Computer Application from L.J. College of Computer Application, earned between 2008 and 2011. Additionally, he studied Computer Systems Networking and Telecommunications at George Brown College, earning certifications in both Wireless Networking (2015) and Computer System Technician (2016).
Technical Skills and Certifications
Dhyanesh Oza has substantial expertise in managing Citrix NetScaler Load balancers and providing disaster recovery support. He has extensive practical knowledge of CCNP Route and Switch and is CCNA certified. Furthermore, he has experience in programming for Asterisk PBX servers and working with advanced wireless technologies including 2.5G, 3G, 4G, D-Link Access Points, and WiMAX. He is proficient in managing and maintaining both Windows 2008/2012 and Unix/Linux based servers.