Diana Nguyen
About Diana Nguyen
Diana Nguyen is a Corporate Trainer at CIBC with over a decade of experience in corporate training and facilitation, specializing in adult learning principles and instructional techniques.
Title
Corporate Trainer
Current Position at CIBC
Diana Nguyen has been working as a Corporate Trainer at CIBC since 2013. Based in the Toronto, Canada Area, she has accumulated extensive experience in corporate training, specializing in adult learning principles and instructional techniques. Her role focuses on facilitating learning programs, preparing instructional materials, and ensuring that employees develop the necessary skills to succeed in their roles.
Previous Roles at CIBC and CIBC Wood Gundy
Before her current role, Diana Nguyen worked at CIBC Wood Gundy as a Training Specialist on a contract basis from 2012 to 2013 and again from 2010 to 2011. Additionally, she has experience as a Support Leader at CIBC Telephone Banking Academy (2009-2010) and as a Financial Service Representative in CIBC Telephone Banking from 2007 to 2012. These roles have equipped her with a diverse set of skills in training, customer service, and support functions.
Education and Expertise
Diana Nguyen holds an Adult Education Certificate from George Brown College, where she studied from 2011 to 2014. She also studied Business Administration at Sheridan College. Her education complements her practical experience and augments her expertise in corporate training, project planning, and organizational skills. She is proficient in applying adult learning principles and leveraging instructional techniques to enhance learning outcomes.
Skills and Professional Relationships
Diana Nguyen's professional strengths include her planning and organizational skills, which she applies under deadline-oriented conditions. She excels in interpersonal, presentation, and questioning techniques, which are key components of her role as a Corporate Trainer. Her ability to establish and maintain effective professional relationships demonstrates her competence in creating a productive learning environment. Her solid background is backed by over a decade of experience in corporate training and facilitation.