Diane Lanni
About Diane Lanni
Diane Lanni is a Senior Customer Service Representative at CIBC in Toronto, Ontario, Canada.
Title at CIBC
Diane Lanni holds the position of Senior Customer Service Representative at CIBC in Toronto, Ontario, Canada. In her role, she is responsible for overseeing customer service operations, handling client inquiries, and ensuring customer satisfaction. Her position demands a thorough understanding of banking products and services, as well as strong communication and problem-solving skills.
Work Experience at CIBC
Diane Lanni has been employed at CIBC since 2001, working as a Senior Customer Service Representative. Her long tenure at the bank signifies a deep familiarity with the organization and its systems, as well as a sustained commitment to providing excellent customer support. Diane's experience contributes significantly to her ability to navigate complex customer service scenarios effectively.
Education at Sheridan College
Diane Lanni attended Sheridan College in 1970. Although her time at the institution was brief, it provided her with foundational knowledge that has supported her professional development throughout her career. Sheridan College is known for its comprehensive programs and industry-relevant education, which likely equipped Diane with valuable skills applicable to her role in customer service.