Donovan Tsang
About Donovan Tsang
Donovan Tsang is a Bilingual Mortgage Servicing and Creditor Insurance Specialist at CIBC with a background in geospatial analysis and experience in various roles across different industries.
Current Role at CIBC
Donovan Tsang is currently employed at CIBC as a Bilingual Mortgage Servicing and Creditor Insurance Specialist. He began his tenure in this role in 2021 in Ontario, Canada. This position highlights his expertise in handling bilingual communications pertaining to mortgage servicing and creditor insurance, ensuring a smooth process for clients who communicate in multiple languages.
Previous Experience at Manion, Wilkins & Associates Ltd.
Before joining CIBC, Donovan Tsang worked as a Bilingual Contact Centre Agent at Manion, Wilkins & Associates Ltd. from 2020 to 2021 in Toronto, Ontario, Canada. His role involved addressing customer inquiries and issues in both English and French, showcasing his capability in managing client relations and communications efficiently.
Sales Role at Bata Shoe Ltd.
Donovan Tsang served as a Sales Representative at Bata Shoe Ltd. from 2014 to 2018 in Beau Bassin, Plaines Wilhems District, Mauritius. During his four-year tenure, he developed skills in sales, customer service, and retail management, contributing to the company's sales goals and customer satisfaction levels.
Survey Assistant at J.D. Barnes Limited
From 2012 to 2013, Donovan Tsang was employed as a Survey Assistant at J.D. Barnes Limited in Toronto, Ontario, Canada. This role involved supporting surveying projects, indicating his knowledge and experience in geospatial analysis and surveying practices.
Educational Background in Geomatics Engineering
Donovan Tsang earned a Bachelor of Applied Science (BASc) in Geomatics Engineering from York University, studying from 2007 to 2012. His educational foundation includes expertise in GIS, photogrammetry, remote sensing, and surveying, forming a solid base for his career in geospatial analysis.
Advanced Studies in Applied Digital Geography and GIS
Donovan Tsang pursued further education at Ryerson University's G. Raymond Chang School of Continuing Education, obtaining a Certificate in Applied Digital Geography and GIS from 2018 to 2020. This program expanded his proficiency in digital geography, enhancing his skill set in GIS and related technologies.