Elis Hackmann Pereira
About Elis Hackmann Pereira
Elis Hackmann Pereira is a Senior Manager of Contact Centre Business Management at CIBC in Toronto, Canada, with extensive experience in human resources and business management.
Current Position at CIBC
Elis Hackmann Pereira has held the role of Senior Manager, Contact Centre Business Management at CIBC since 2018. Based in the Toronto, Canada Area, Elis is responsible for overseeing the strategic and operational aspects of the contact centre, ensuring optimal performance and customer satisfaction.
Previous Roles at CIBC
Before becoming a Senior Manager, Elis Hackmann Pereira worked as an Associate in the Human Resources Development Program at CIBC from 2016. This role involved developing and implementing HR strategies to support the organization’s workforce in the Toronto, Ontario, Canada area.
Experience at Rotman School of Management
Elis Hackmann Pereira served as the President of the Human Capital Club at the Rotman School of Management, University of Toronto from 2015 to 2016. In this capacity, they led initiatives aimed at enhancing human capital management skills among students and fostering connections with industry professionals.
Internship at Johnson & Johnson
In 2015, Elis Hackmann Pereira worked as a Summer Intern in the Human Resources Leadership Development Program (HRLDP) at Johnson & Johnson in the São Paulo Area, Brazil. This internship provided Elis with hands-on experience in HR leadership and development, contributing to their comprehensive understanding of HR practices.
Educational Background
Elis Hackmann Pereira holds a Master of Business Administration (M.B.A.) from the University of Toronto - Rotman School of Management, completed between 2014 and 2016. Additionally, Elis earned a Bachelor's Degree in Business Administration from FAE Centro Universitário, graduating in 2009 after four years of study.