Elizabeth Chan
About Elizabeth Chan
Elizabeth Chan is a Senior Analyst and Intake and Change Specialist at CIBC in Toronto, Ontario, Canada, with a background in UX design and industrial and product design.
Current Role at CIBC
Elizabeth Chan holds the position of Senior Analyst, Intake and Change Specialist at CIBC since 2021. In this role, she manages the end-to-end Change Advisory Board (CAB) and Emergency Change Advisory Board (E-CAB) processes. Her responsibilities include ensuring adherence to IT change policies and processes, positioning her as a critical player in the bank's change management initiatives.
Previous Role at CIBC
Prior to her current role, Elizabeth Chan served as a Change Specialist at CIBC from 2020 to 2021. During this time, she contributed to various aspects of change management, offering her expertise to support the bank's transformation projects and ensuring smooth transitions aligned with CIBC’s strategic goals.
Experience at Beyond Media
Elizabeth Chan worked as a UX Designer at Beyond Media from 2019 to 2020. In this role, she was involved in designing user experiences and interfaces, applying her knowledge from the UX Immersive Program at Bitmaker General Assembly. Her work focused on creating intuitive and accessible designs for diverse user needs.
Educational Background
Elizabeth Chan completed a UX Immersive Program at Bitmaker General Assembly in 2019, which lasted 11 months. She also studied Industrial and Product Design at OCAD University, earning a Bachelor of Design degree from 2014 to 2018. Her education provided a strong foundation in design principles and usability, which she applies in her professional roles.
Advocacy for Accessible Design
Elizabeth Chan advocates for accessibility in design, emphasizing the importance of creating inclusive user experiences. She believes that designers have an empowering role similar to superheroes, enhancing daily life for users through thoughtful and inclusive design solutions.