Erica Allen
About Erica Allen
Erica Allen is a Senior Manager at CIBC with expertise in operational management and consultation for card transactions, and has a background in Mathematics and Economics from UWI, Mona.
Company
Erica Allen is currently a Senior Manager at CIBC, a leading North American financial institution. CIBC offers a full range of financial products and services and is committed to helping its clients reach their financial goals. Erica has been with CIBC since 2001, holding various roles including Consultant for Global Operations & INTRIA.
Title
Erica Allen holds the position of Senior Manager at CIBC. In this role, she focuses on enhancing operational efficiencies and aligning service delivery with the strategic objectives of Technology and Operations. Her experience enables her to provide specialized consultation and operational management for card transactions through networks like INTERAC, VISA, and MASTERCARD.
Education and Expertise
Erica Allen completed her Bachelor of Arts (BA) degree in Mathematics and Economics at UWI, Mona. This strong educational foundation contributes to her analytical skills and her ability to manage complex financial systems. She has demonstrated competencies in leadership, talent management, and critical thinking, which have been essential to her success at CIBC.
Background
Before becoming a Senior Manager, Erica worked as a Consultant in Global Operations & INTRIA at CIBC from 2001 to 2011. Her responsibilities included providing specialized consultation on card transactions and aligning operations with technology initiatives. Her extensive background in operational management has been a key asset in her current role.
Focus Areas
Erica Allen emphasizes promoting client-centric strategies and human capital development within the retail operations sector. Her role involves aligning CIBC's service delivery with its strategic objectives to improve operational efficiencies. Her focus areas also include talent management and fostering leadership within her team.