Fadi Salib
About Fadi Salib
Fadi Salib is a Creditor Insurance Helpline Officer at CIBC Bank with over 15 years of experience in administrative and accounting roles across various industries.
Current Position at CIBC
Fadi Salib currently holds the position of Creditor Insurance Helpline Officer (Level 5) at CIBC Bank. Since 2019, he has been providing coaching and support to CIBC branches in the Toronto, Canada Area. His role focuses on enhancing the ability of branches to process creditor insurance customer needs effectively. He also identifies potential areas for improvement in processes and provides constructive feedback to management.
Previous Work Experience
Before his tenure at CIBC, Fadi Salib worked at Millennium1solutions as a Customer Service Representative in Etobicoke from 2018 to 2019. He also served as a Customer Service Supervisor at Adonis Grocery Stores in Scarborough, Toronto from 2017 to 2018. Additionally, he held a Customer Service position at Ultramar in Canada from 2015 to 2016. Earlier in his career, Salib was employed by LATT Trading & Shipping (Turkon Shipping Line) as a Shipping Accounts Manager and Auditor in Alexandria Governorate, Egypt from 2009 to 2015. He also worked as an Office Manager at Filmar Nile Textile Factory in Alexandria from 2008 to 2009.
Educational Background
Fadi Salib achieved his Bachelor's degree in Accounting and Finance from Alexandria University, Egypt, where he studied from 1994 to 1998. In 2016, he studied at the Canadian Securities Institute, completing the Investment Funds in Canada course over 11 months. Salib also attended the Progress Career Planning Institute (PCPI) in Toronto, Canada, where he received certification from a Customer Service Training Program. His secondary education includes a High School Diploma from St. Marc, where he studied French Language.
Skills and Software Proficiency
In his current role at CIBC, Fadi Salib utilizes a variety of software systems, including COINS, PLEXUS, AURORA, TARGET, GOW, and ECIF. He is also proficient in Microsoft Office and Outlook Express. His skills emphasize meticulous attention to detail, high levels of organization, and a methodical approach to administrative and accounting tasks, which he has honed over 15 years of experience in diverse industries such as maritime transport, import-export, textile, and banking.
Professional Attributes
Fadi Salib is known for being meticulous, detail-oriented, and highly organized in his professional settings. He brings over 15 years of expertise to his roles, contributing significantly to administrative and accounting functions. His ability to coach and support CIBC branches, along with his feedback on process improvements, underscores his commitment to operational efficiency and customer service excellence.