Faiza Khan
About Faiza Khan
Faiza Khan is a Customer Service Representative at CIBC in Toronto, Ontario, Canada, with a background in marketing and customer service roles, and proficiency in multiple languages and technical skills.
Professional Experience at CIBC
Faiza Khan has been serving as a Customer Service Representative at CIBC in Toronto, Ontario, Canada, since 2018. In this role, she handles a range of customer inquiries and support functions, utilizing her extensive knowledge in financial services. This position highlights her capacity to manage client relationships effectively, supported by strong communication skills and technical proficiency.
Previous Roles at Aquamobile Inc. and Tim Hortons
Before joining CIBC, Faiza Khan worked at Aquamobile Inc. as a Marketing Intern in 2016 for three months. Here, she gained experience in marketing strategies and customer outreach. She also accumulated significant customer service experience working with Tim Hortons in Toronto, Ontario, from 2015 to 2018. During her three years at Tim Hortons, she performed various customer-facing duties, enhancing her skills in service quality and client interaction.
Early Career at Target
Faiza Khan began her career at Target in Minneapolis, Minnesota, where she was employed from 2013 to 2015. During this two-year tenure, she held multiple roles, including Cashier, Price Accuracy Team Member, Sales Associate, and Guest Service Attendant. This diverse range of positions enabled her to develop a broad skill set in retail operations, sales, and customer service.
Educational Background
Faiza Khan studied at George Brown College, earning a Bachelor of Commerce in Accounting and Finance. Additionally, she has attended multiple other educational institutions including B.M.S. Girls High School, B.M.S. Girls High School and College, and Monarch Park Collegiate Institute, enhancing her diverse educational foundation.
Technical and Language Proficiency
Faiza Khan demonstrates advanced technical skills, particularly in Microsoft Access and QuickBooks. These competencies are essential in her current role and contribute to her efficiency in handling various tasks and improving operational workflows. Furthermore, she is fluent in Urdu, Hindi, Bengali, and English, which enables her to communicate effectively with a multicultural audience.