Farzana Razzaq
About Farzana Razzaq
Farzana Razzaq is a Project Manager at CIBC in Toronto, Ontario, Canada, with expertise in ITIL frameworks and Six Sigma certification.
Current Role at CIBC
Farzana Razzaq serves as a Project Manager at CIBC. Based in Toronto, Ontario, Canada, she has been with the organization since 2015. Farzana's role involves the implementation of ITIL frameworks within various banking projects. At CIBC, she plays a crucial role in ensuring that projects align with industry best practices and deliver optimal results.
Education and Expertise
Farzana Razzaq studied at Seneca College, though the exact duration of her studies is not clear. She has developed a strong expertise in implementing ITIL frameworks within banking projects, ensuring that projects are managed consistently and efficiently.
Professional Certifications
Farzana Razzaq holds a Six Sigma certification. This certification highlights her ability to contribute effectively to process improvement initiatives, aimed at enhancing operational efficiency and reducing variability in project outcomes. Her Six Sigma knowledge helps her in streamlining and optimizing project processes at CIBC.
Project Management Tools and Methodologies
Farzana Razzaq is proficient in using various project management tools and methodologies. She utilizes ServiceNow to streamline project management processes, ensuring better organization and efficiency. Additionally, she leverages Jira and Confluence for agile project management, enabling her to manage projects with greater flexibility and responsiveness to change.