Fei Qiao Zhou
About Fei Qiao Zhou
Fei Qiao Zhou is a Financial Services Representative at CIBC in Toronto, Ontario, Canada, with over seven years of experience in the role. She has a background in customer service and marketing, having worked at RBC, Mary Kay Inc., and various government positions in Quebec.
Current Position at CIBC
Fei Qiao Zhou has been working at CIBC as a Financial Services Representative since February 2016. In this role, they are responsible for meeting weekly sales, service, and referral targets. They proactively initiate phone calls to book client appointments for discussions on financial solutions. Ensuring all client documentation is completed following CIBC's policies and procedures is also a key part of their job. Additionally, Fei demonstrates a strong code of ethics and consistently protects client privacy.
Previous Experience at RBC
Prior to joining CIBC, Fei Qiao Zhou worked at RBC as a Customer Service Representative from 2015 to 2016. During their seven-month tenure, they focused on providing excellent customer service to clients in Toronto, Ontario. This role helped them to develop essential skills in customer relations and problem-solving within the financial sector.
Role at Mary Kay Inc.
Fei Qiao Zhou was employed as an Independent Consultant at Mary Kay Inc. from 2013 to 2014. This position, which was based in Addison, Texas, allowed Fei to gain valuable experience in sales and client engagement, enabling them to develop entrepreneurial skills and a deep understanding of direct marketing.
Experience in Socioeconomic Assistance
From 2011 to 2015, Fei Qiao Zhou worked as a Socioeconomic Assistance Agent at the Ministère De L'immigration, De La Diversite Et De L'inclusion in Montréal, Quebec. Over four years, they worked to assist individuals in a variety of socioeconomic situations, providing support and guidance in navigating the system. This role honed their abilities in client assistance and administrative functions.
Educational Background in Marketing
Fei Qiao Zhou studied at Concordia University, from where they graduated with a Bachelor's degree in Marketing in 2015. This four-year program provided them with comprehensive knowledge in marketing principles, consumer behavior, market research, and advertising strategies.