Gagan A.

Gagan A.

Customer Service Representative @ CIBC

About Gagan A.

Gagan A. is a Customer Service Representative at CIBC with a background in business and wine business management from Niagara College.

Current Role at CIBC

Gagan A. has been serving as a Customer Service Representative at CIBC since 2020. In this role, Gagan handles customer inquiries, resolves account-related issues, and provides assistance with financial products and services. This position entails engaging with customers on a daily basis to ensure their banking needs are met efficiently and effectively.

Previous Role at BeaverTails Canada Inc.

Prior to joining CIBC, Gagan A. worked as a Supervisor at BeaverTails Canada Inc. from 2019 to 2020. During this time, Gagan was responsible for overseeing daily operations, managing staff, and ensuring excellent customer service at the Ontario location. This role required strong leadership and organizational skills to maintain smooth business operations.

Business Management Education at Niagara College

Gagan A. graduated from Niagara College, where Gagan pursued and completed studies in International Business Management from 2018 to 2019. This program covered various aspects of international business, including global marketing, international finance, and trade regulations, preparing Gagan for a career in a diverse business environment.

Specialized Education in Wine Business Management

In addition to a business management background, Gagan A. studied Wine Business Management at Niagara College from 2017 to 2018. This specialized program focused on the wine industry's unique business challenges, including viticulture, wine marketing, and winery management. The curriculum provided Gagan with a thorough understanding of the wine business sector.

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