Gladys Leung
About Gladys Leung
Gladys Leung is a Compliance Administrator at CIBC with over 25 years of experience in retail management, specializing in client retention and staff skills development.
Current Role at CIBC
Gladys Leung is currently serving as a Compliance Administrator at CIBC, a position she has held since 2018. In her role, she manages compliance for eight licensed branches under the Mutual Fund Dealers Association (MFDA) in Alberta, including areas such as Medicine Hat and Calgary. This role reflects her extensive experience in compliance management within the banking sector.
Previous Experience at PC Financial
Before joining CIBC, Gladys Leung worked at PC Financial (Simplii Financial) as an Area Manager from 2015 to 2018. Based in South Calgary, she focused on managing retail banking operations and ensuring a high level of client service and satisfaction. Her tenure at PC Financial equipped her with key skills in bank management and customer relations.
Years at President's Choice Financial
Gladys Leung also spent two years working at President's Choice Financial as a Personal Banking Representative from 2013 to 2015. In this capacity, she provided personal banking services to customers and strengthened her expertise in direct customer interactions within the financial industry.
Long-Term Career at Express Computer Store
Spanning nearly two decades, Gladys Leung held the position of Sales Manager and Business Owner at Express Computer Store from 1993 until 2012 in the Calgary, Canada Area. This long-term role provided her with substantial experience in sales, business management, and customer service in the tech retail sector.
Educational Background
Gladys Leung studied at the University of Manitoba where she achieved a Bachelor of Arts (BA) in Philosophy and Economics in 1970. Additionally, she attended Dorset College in the same year, further contributing to her foundational education. Her academic background has supported her analytical and ethical decision-making skills throughout her career.