Grace Lauriola, Cams
About Grace Lauriola, Cams
Grace Lauriola is the Manager of AML Investigations at CIBC, providing leadership and effective management within the AML group since 2019.
Manager, AML Investigations at CIBC
Grace Lauriola currently holds the role of Manager, AML Investigations at CIBC. She has been in this role since 2019, based at 351 King Street East, Toronto, ON. She leads the AML team with a focus on influencing employee commitment through effective management and leadership. She also emphasizes building both team and individual capabilities by providing ample development opportunities and managing performance with accurate feedback to ensure successful AML investigations.
Previous Roles in AML at CIBC
Before her current role, Grace Lauriola held multiple positions at CIBC related to AML and anti-terrorist financing. From 2018 to 2019, she was an AML Senior Investigator, Anti-Terrorist Financing/Sanctions. Prior to that, she worked as an AML Analyst, Sanctions/Terrorist Finance - Payments and Screening from 2017 to 2018. Both roles were based at 483 Bay Street Bell Trinity Square North Tower.
Managerial Roles in Client Experience at CIBC
Grace Lauriola also has a background in client experience management at CIBC. From 2015 to 2017, she served as Manager, Client Experience at the 1500 Royal York Road, Etobicoke, ON location. Her earlier managerial experience includes her role as Assistant Branch Manager from 2013 to 2015 at 4914 Dundas St W, Etobicoke, ON.
Early Career at CIBC
Grace Lauriola began her career at CIBC as a Senior Customer Service Representative. She held this role from 2012 to 2013 at the 1500 Islington Avenue, Etobicoke, ON branch. This early position helped her build a strong foundation in customer service, shaping her subsequent managerial and specialist roles within the bank.
Leadership and Team Development Focus
In her current position, Grace Lauriola places significant emphasis on leadership and effective management within the AML group. She actively focuses on building team and individual capabilities, offering various development opportunities to enhance skills and performance. Additionally, she ensures that performance is managed with precise feedback to maintain high standards in AML investigations.