Harsh B.
About Harsh B.
Harsh B. is a Senior Fraud Claims Business Analyst at CIBC in Toronto, Ontario, Canada, with extensive experience in fraud analysis and customer service.
Current Role as Senior Fraud Claims Business Analyst
Harsh B. currently holds the position of Senior Fraud Claims Business Analyst at CIBC, a role he has been in since 2020. Based in Toronto, Ontario, Canada, he focuses on analyzing and managing fraud claims. His responsibilities likely include assessing fraud risks, investigating fraud cases, and implementing strategies to mitigate fraud, ensuring the integrity of financial transactions.
Previous Experience in Fraud Analysis at CIBC
Before his current role, Harsh B. worked at CIBC in various analytical capacities. From 2018 to 2020, he was an Associate Analyst in the Impersonations and Debit Card Fraud (IDCF) Department in Toronto, focusing on fraud detection and prevention. Prior to that, from 2016 to 2018, he served as an Intermediate Business Analyst in North York, Toronto, where he likely contributed to the development of business strategies and operational improvements. Additionally, he briefly worked as a Chargeback Analyst within the Representment Team and the Retail Card Client Service Operations in 2016.
Early Career in Finance and Accounting
Harsh B. started his career in the finance sector in India. From 2013 to 2015, he worked as a Fund Accountant at Standard Chartered Bank in Mumbai, where he was responsible for managing fund accounts and financial reporting. Earlier, from 2011 to 2013, he was an Analyst at Nomura in Mumbai, where he likely engaged in financial analysis and support for various projects. These roles provided him with a solid foundation in financial management and analysis.
Educational Background in Business and Marketing
Harsh B. has a strong educational background with a Master of Business Administration (MBA) specializing in Finance from Rizvi Institute Of Management Studies and Research, obtained between 2008 and 2010. He also holds a Bachelor of Commerce (B.Com.) degree with a focus on Marketing/Marketing Management from Rithambhara College, completed between 2003 and 2007. His education has equipped him with comprehensive knowledge in finance and marketing, complementing his professional skill set.
Technical Skills and Customer Service Proficiency
Harsh B. is proficient in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook. These skills are essential for data analysis and reporting in his current analytical role. Furthermore, his strong customer service skills complement his work in fraud claims, enabling him to effectively communicate with clients and resolve issues efficiently. His adaptability is demonstrated by his involvement in the transition to the Claims department at CIBC.