Harshit P.
About Harshit P.
Harshit P. is a ServiceNow Developer at CIBC with extensive experience in IT service management and integration.
Current Position at CIBC
Harshit P. is currently employed at CIBC as a ServiceNow Developer, beginning his tenure in 2021. He is contributing his skills in Toronto, Ontario, Canada. His role focuses on developing and maintaining ServiceNow applications, leveraging his extensive experience in service management and integration.
Previous Experience at SuMO IT Solutions and Other Firms
Prior to his current role, Harshit worked at SuMO IT Solutions as a Technical Consultant from 2020 to 2021, accumulating 7 months of experience in Toronto. He also served as Sr. ServiceNow Developer at Metrolinx from 2019 to 2020. His professional journey includes roles at Coreio Inc., Bell, and TELUS, where he was engaged in various capacities from ServiceNow Developer to ITSM SME.
Early Career and Roles in Quality Assurance
Harshit's early career includes positions such as QA Lead at CIBC (2006-2007) and QA Tester at Siemens Canada (2005-2006). Prior to these, he worked as a QA Analyst at Compusoft Intl. in New Jersey and as a System Test Engineer at Alcatel-Lucent. His career also includes experience as a System Tester at AT&T.
Educational Background
Harshit P. completed his Master's Degree in Electrical Engineering from the New Jersey Institute of Technology, studying from 1998 to 1999. He holds a bachelor's degree in Electronics and Communications Engineering from Gujarat University, completed from 1991 to 1995. His educational foundation has contributed significantly to his technical proficiency.
Technical Skills and Certifications
Harshit boasts extensive experience in integrating ServiceNow with various monitoring tools, utilizing Rest API, SNMP, and Java-based custom connectors. He is knowledgeable in ServiceNow SecOps and Resource Management modules, as well as ServiceNow Discovery and Service Mapping. Additionally, he holds an ITIL v3 certification, which underscores his expertise in IT service management.