Harumi Takeshita

Harumi Takeshita

UX Director, Frontline Platform Strategy & Enablement @ CIBC

About Harumi Takeshita

Harumi Takeshita is the UX Director of Frontline Platform Strategy & Enablement at CIBC in Toronto, Ontario, Canada.

UX Director at CIBC

Harumi Takeshita is currently the UX Director, Frontline Platform Strategy & Enablement at CIBC, a position she has held since 2019. In her role, Harumi is responsible for spearheading user experience strategies and enablement programs for the bank from their headquarters in Toronto, Ontario, Canada.

Previous Roles at CIBC

Before becoming UX Director, Harumi Takeshita held several key positions at CIBC, including Director of UX Research, Digital Strategy & Innovation from 2016 to 2019, Director of User Experience, eChannels from 2013 to 2016, Senior Manager, User Experience, eChannels from 2010 to 2013, and User Experience Designer/Lead, eChannels from 2004 to 2010. In these roles, she contributed significantly to advancing CIBC's digital user experience capabilities.

Early Career Experience

Harumi Takeshita began her career as a User Interface Designer at Nortel Networks from 1996 to 1999. She then worked as a Research Associate at the University Health Network from 2003 to 2004. Additionally, she gained early internship experience as a Market Research Assistant at IBM Canada Ltd. from 1994 to 1995, which laid the groundwork for her future roles in user experience and digital strategy.

Educational Background

Harumi Takeshita studied at the University of Toronto, where she earned both her Bachelor of Applied Science (B.A.Sc.) in Industrial Engineering and her Master of Applied Science (M.A.Sc.) in Mechanical & Industrial Engineering.

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