Hasan Mashuk, MBA, Ific.
About Hasan Mashuk, MBA, Ific.
Hasan Mashuk is a Senior Investigations Officer at CIBC with a background in AML analysis and customer service, holding an MBA in Marketing and a BSc in Textile Engineering.
Current Role at CIBC
Hasan Mashuk serves as a Senior Investigations Officer in Global Money Operations at CIBC. He began his tenure in this role in 2019. Located in the Toronto, Canada area, he handles complex investigations dealing with global financial transactions.
Previous Work Experience
Prior to his current role, Hasan Mashuk gained extensive experience in various sectors. In 2018, he worked at Promontory Financial Group as an AML Analyst for 3 months in Markham, Canada. He briefly served as a Customer Service Representative at CIBC in Northyork, Canada, and as a Customer Experience Advisor at Teleperformance Canada, both in 2018. He also worked as a Sales Associate at Leon's Furniture in 2017 in Scarborough, Canada, and held positions at Walmart Global Sourcing in Bangladesh as a Product Manager and Product Coordinator from 2011 to 2017.
Educational Background
Hasan Mashuk holds a Master of Business Administration (MBA) in Marketing from Ahsanullah University of Science & Technology, completed between 2009 and 2012. He also holds a Bachelor of Science (BSc) in Textile Engineering from Bangladesh University of Textiles, completed between 2000 and 2004. Additionally, he completed his Higher Secondary Certificate at Notre Dame College, Dhaka, and his Secondary School Certificate from Ideal School & College, Motijheel, Dhaka.
Certifications and Training
Hasan Mashuk is registered to write the CAMS certification exam by April 2019. He also completed a one-week training on 'Anti-Money Laundering and Terrorist Financing' at Scotia Bank in Mississauga and a two-week training on credit cards organized by CIBC Bank in Toronto.
Professional Achievements
During his career, Hasan Mashuk achieved notable milestones, including a 90% quality assurance result against a target of 80% and adjudicating 220 cases versus a target of 100 in a day at Promontory in 2018. He coordinated a project in 2013 that successfully mitigated a 5% average product cost upcharge due to minimum wage increases in Bangladesh. In 2011, he received the Best New Employee award at Walmart for quickly adapting to his team.