Helen Yu
About Helen Yu
Helen Yu is a Customer Service Representative at CIBC and a Barista at Starbucks, with a diverse background in retail and hospitality roles.
Current Roles at CIBC and Starbucks
Helen Yu is currently employed at CIBC as a Customer Service Representative and has partnered with Starbucks as a Barista since 2017. In her role at CIBC, she focuses on delivering high-quality customer support and managing various client services. At Starbucks, she interacts with customers, handles their orders efficiently, and maintains quality service. These dual roles indicate her strong multitasking abilities and commitment to customer service.
Previous Experience at Skechers
Helen Yu worked at Skechers as an Assistant Manager from 2016 to 2017 for a period of nine months. During this period, she was responsible for overseeing daily store operations, managing staff, and ensuring customer satisfaction. Her tenure at Skechers showcases her leadership skills and ability to manage retail environments effectively.
Jewelry Consultant at Nordstrom
In 2016, Helen Yu served as a Jewelry Consultant at Nordstrom in Seattle, Washington, United States, for five months. Her role included advising customers on jewelry purchases, maintaining inventory, and providing exceptional customer service. This position highlights her experience in luxury retail and her proficiency in handling high-value items.
Educational Background
Helen Yu attended the University of Toronto Scarborough and graduated with a bachelor's degree. Her academic journey at this prestigious institution extended from 2012 to 2017. The knowledge and skills acquired during her five-year tenure at the university have greatly contributed to her professional development and versatility in various roles.
Early Career Roles
Helen Yu has held various roles early in her career, providing her with diverse experience in customer service and retail. She worked as a Hostess at Alice Fazooli's and Spring Rolls Restaurant, a Keyholder and Team Lead at Pandora, a Receptionist at Royal LePage, and an Impact Team Member at Hollister Co. Additionally, she was a Cashier at Bakery Nakamura. These positions have equipped her with a solid foundation in customer interaction and team coordination.