Hesham Nahass
About Hesham Nahass
Hesham Nahass is the Senior Manager of Credit Cards Client Services at the Canadian Imperial Bank of Commerce, with extensive experience in various managerial roles within the banking sector.
Title
Hesham Nahass currently holds the position of Senior Manager, Credit Cards Client Services at the Canadian Imperial Bank of Commerce (CIBC).
Current Role at Canadian Imperial Bank of Commerce
Since 2021, Hesham Nahass has been serving as the Senior Manager of Credit Cards Client Services at the Canadian Imperial Bank of Commerce (CIBC) in Toronto, Ontario, Canada. In this role, he focuses on managing client services specifically for credit card products, emphasizing customer satisfaction within the banking sector.
Previous Roles at Canadian Imperial Bank of Commerce
Prior to his current role, Hesham Nahass has held several positions at the Canadian Imperial Bank of Commerce. From 2020 to 2021, he served as the Senior Manager of Data & Analytics. Between 2019 and 2020, he was the Product Owner. From 2017 to 2019, he managed a team as Team Manager. Earlier, he was an Estate Specialist from 2016 to 2017, and a Contact Analyst from 2015 to 2016. He also worked as a Sales and Service Specialist from 2012 to 2015.
Role at Influence Marketing
In 2015, Hesham Nahass worked at Influence Marketing as a Field Supervisor for 11 months in Toronto, Canada. During his tenure, he was responsible for overseeing field operations and managing marketing campaigns.
Education and Expertise
Hesham Nahass studied Business Administration at the University of New Brunswick and obtained a Bachelor of Business Administration (BBA) from 2007 to 2011. His education provided him with a strong foundation in business principles, which has been instrumental in his career. He possesses a comprehensive skill set in sales and analysis, particularly in the context of banking and financial services, with significant expertise in managing client services for credit card products.