Heshan Thuduwage (Bba) ,(Dip) Bm
About Heshan Thuduwage (Bba) ,(Dip) Bm
Heshan Thuduwage is an E-Mortgages Sales Support Representative at CIBC with over six years of experience in customer service, operations, lending, credit recoveries, and insurance.
Current Position at CIBC
Heshan Thuduwage currently works as an E-Mortgages Sales Support Representative at CIBC in Toronto, Ontario, Canada. He commenced this role in 2020 and continues to support mortgage sales operations. His role involves assisting with various aspects of mortgage sales, fostering client relationships, and ensuring seamless transaction processes.
Previous Experience at CIBC
Before his current role, Heshan Thuduwage served as a Credit Analyst-Creditor Insurance at CIBC in Toronto for six months from 2019 to 2020. In this capacity, he was responsible for analyzing credit applications and managing insurance-related aspects of credit products. His tenure in this position contributed to his extensive experience in credit and insurance analysis.
Tenure at Commercial Bank of Ceylon PLC
Heshan Thuduwage worked at the Commercial Bank of Ceylon PLC from 2014 to 2019. Initially, he served as a Customer Service Representative for two years, where he honed his skills in customer interactions and service efficiency. Subsequently, he advanced to the role of Client Advisor, continuing for another three years. His role involved offering financial advice and managing client portfolios.
Educational Background
Heshan Thuduwage has a strong educational foundation in business and finance. He earned a Bachelor of Business Administration (BBA) from SLIIT, studying Business Administration and Management from 2013 to 2017. He also holds a High School Diploma and G.C.E. Advanced Level qualifications from Royal College Colombo, completed in 2012. Additionally, he pursued further specialization with certificates from the Canadian Securities Institute in Anti-Money Laundering and Terrorist Financing and AML and Beneficial Ownership.
Skills and Expertise
With over six years of experience in customer service, operations, lending, credit recoveries, and insurance, Heshan Thuduwage possesses a comprehensive skill set in the financial sector. Known for his strong relationship-building, leadership, and communication skills, he has consistently delivered exceptional service and support. His work in both customer service and credit analysis roles since 2014 underlines his proficiency and expertise in the field.