Heta Kheni
About Heta Kheni
Heta Kheni is the Director of Product Management at CIBC in Toronto, Ontario, Canada. She has extensive experience in client experience strategy, credit risk, and urban planning, with a background in business administration and architecture.
Current Role at CIBC
Heta Kheni currently serves as the Director of Product Management at CIBC. She has held this position since 2021 and is based in Toronto, Ontario, Canada. In this role, she is responsible for overseeing product management strategies and initiatives within the organization.
Previous Roles at CIBC
Before becoming Director of Product Management, Heta Kheni held several key positions at CIBC. She was the Director of Client Experience Strategy from 2020 to 2021. She also served as a Senior Consultant for Client Experience Strategy & Improvement from 2018 to 2020. Additionally, Heta participated in various rotational programs including GMRP roles in Credit Card Products, Digital Strategy, Marketing Strategy, Retail Products Management, and Corporate Credit Risk. She began her journey at CIBC as a GMRP Summer Associate in 2014.
Experience at Ernst & Young
Heta Kheni worked at Ernst & Young in the Middle East and Africa from 2007 to 2010. During her tenure, she progressed from an Analyst to an Assistant Manager in the Transaction Real Estate Advisory Services department. Her primary responsibilities included advising clients on real estate transactions and strategies.
Early Career and Education
Prior to joining CIBC, Heta Kheni worked at Tata Strategic Management Group and LEA Associates South Asia Pvt. Ltd. in various analytical and planning roles. Heta holds an MBA from the University of Toronto - Rotman School of Management, which she obtained between 2013 and 2015. She also earned a Master’s degree in Urban and Regional Planning from the School of Planning and Architecture, New Delhi, and a Bachelor’s degree in Architecture from Sardar Patel University.
Academic Background
Heta Kheni holds a diverse and rich academic background. She earned her Master of Business Administration (MBA) from the University of Toronto - Rotman School of Management, focusing on Business Administration and Management. Additionally, she possesses a Master's degree in Urban and Regional Planning from the School of Planning and Architecture, New Delhi, and a Bachelor's degree in Architecture from Sardar Patel University.