Hiba El Hawasli
About Hiba El Hawasli
Hiba El Hawasli is a Financial Service Associate at CIBC with a diverse background in customer service, marketing, and hospitality. She holds an Honours Bachelor of Arts from the University of Toronto and multiple certifications from Sheridan College.
Current Role at CIBC
Hiba El Hawasli currently holds the position of Financial Service Associate at CIBC. Hiba has been in this role since 2021. In this capacity, Hiba is responsible for delivering meaningful client interactions and enhancing clients' banking experiences. One of her key responsibilities is connecting clients with the appropriate CIBC personnel to meet their banking needs.
Previous Positions at CIBC
Prior to her current role, Hiba worked at CIBC as a Customer Service Representative from 2020 to 2021 in Canada. During her tenure as a Customer Service Representative, she focused on providing exceptional customer service and support to CIBC clients. Her experience in this role has laid a solid foundation for her current role as a Financial Service Associate.
Experience at Panera Bread
Hiba El Hawasli has an extensive history with Panera Bread, where she first worked as an Associate from 2015 to 2019 in Winston Park. After four years, she was promoted to Shift Manager, a position she held from 2019 to 2020. Her time at Panera Bread allowed her to hone her managerial and customer service skills, which are valuable in her current banking role.
Educational Background
Hiba's educational background is both diverse and extensive. She earned an Honours Bachelor of Arts in Digital Communication and Media/Multimedia from the University of Toronto between 2017 and 2020. Concurrently, she obtained a Certificate in the same field from Sheridan College, along with an Advanced Diploma in Global Travel from the same institution, achieved from 2015 to 2017. This multidimensional academic background equips her with a unique blend of hospitality and communication skills.
Internships and Early Career
Hiba's early career includes various internships and roles. In 2017, she interned at Jonview Canada in Sales and Marketing for two months. In 2019, she served as a Marketing and Public Relations Intern at IWB Immigrant Women in Business in Toronto, Canada Area, for one month. Additionally, she worked at Paramount Fine Foods as an Associate for 11 months from 2014 to 2015. These positions provided her with valuable industry insights and practical experience in marketing and customer service.