Iram S.
About Iram S.
Iram S. is a Sales & Support Specialist at CIBC with a diverse background in human resources and talent acquisition across various industries, including real estate, media, and digital marketing.
Current Role at CIBC
Iram S. currently holds the position of Sales & Support Specialist at CIBC. Working in the Toronto, Ontario, Canada office since 2020, Iram brings several years of experience in sales and customer support to this role. This position involves addressing customer inquiries, resolving issues, and supporting sales initiatives. The role builds on Iram's extensive background in customer service and human resources.
Previous Experience in Talent Acquisition
Iram S. has notable experience in talent acquisition, having served as a Talent Acquisition Specialist at Square Yards in 2020 for 7 months. In addition to that, Iram also worked at GIPS Management & Personnel Consultants in a similar role from 2015 to 2016. These roles involved identifying, attracting, and hiring talent, contributing significantly to team building and organizational growth.
Human Resources Experience at Zee Entertainment
Between 2016 and 2019, Iram S. worked as a Human Resources Business Partner at Zee Entertainment Enterprises Limited in Mumbai, Maharashtra, India. This three-year tenure involved managing HR functions, handling employee grievances, and fostering effective teamwork within the company. Iram's role was integral in streamlining HR processes and enhancing employee satisfaction.
Educational Background
Iram S. holds an MBA-MMS in Human Resources Management/Personnel Administration from the University of Mumbai, completed between 2013 and 2015. Additionally, Iram earned a Bachelor of Engineering (B.E.) in Computer Engineering from Visvesvaraya Technological University, completed from 2008 to 2012. These academic qualifications provided a solid foundation in both technical and managerial fields.
Experience in Customer Service
Iram S. has worked in various customer service roles, including a brief tenure at S & P Data as a Customer Retention Associate in 2020. This two-month role focused on retaining clients and ensuring their satisfaction. Iram's customer service experience is marked by strong conflict resolution skills and a history of effectively addressing client concerns.