Ivania Molina
About Ivania Molina
Ivania Molina is a Contact Center Specialist at CIBC with a background in client services and marketing communications.
Current Position at CIBC
Ivania Molina currently holds the position of Contact Center Specialist at CIBC. She has been with the company since 2018. In her role, she is responsible for handling customer inquiries and providing support through the contact center. Her duties likely include resolving customer issues, offering solutions, and ensuring customer satisfaction.
Previous Role at Cash Money
Before joining CIBC, Ivania Molina worked as a Client Specialist at Cash Money from 2014 to 2018. In this role, she provided customer service and support, assisting clients with their financial needs. Her responsibilities might have included processing transactions, addressing customer concerns, and maintaining client relationships.
Marketing Communications at Consumer Contact, LLC
From 2008 to 2011, Ivania Molina was employed in Marketing Communications at Consumer Contact, LLC. During her tenure there, she worked at their Finch Ave. location. Her role likely involved creating and executing marketing strategies, managing communication channels, and working to enhance consumer outreach and engagement.
Early Career at No Frills
Ivania Molina began her career as a Cashier at No Frills, where she worked from 2006 to 2008. Her responsibilities included handling cash transactions, assisting customers with their purchases, and maintaining the checkout area. This early experience provided her with foundational skills in customer service and retail operations.