Jackie Roberts
About Jackie Roberts
Jackie Roberts is the Senior Learning Manager at CIBC in Toronto, Ontario, Canada, with extensive experience in learning and development roles at Meridian Credit Union and Aviva Canada.
Company
Currently, Jackie Roberts is employed at CIBC as a Senior Learning Manager. She has been with the company since 2018, working in Toronto, Ontario, Canada. CIBC is one of the largest banks in Canada, providing services in personal and business banking, wealth management, and capital markets.
Title
As a Senior Learning Manager, Jackie Roberts is responsible for developing and implementing learning programs that enhance employee performance and drive organizational success. Her role involves strategic planning, designing training curricula, and leading initiatives that foster a culture of continuous improvement.
Career History
Before joining CIBC, Jackie Roberts accumulated extensive experience in learning and development. She worked at Meridian Credit Union in various capacities from 2007 to 2018, including roles as Senior Manager, Learning & Development; Manager, Learning & Development; Team Lead & Learning Partner; Sr. Learning Consultant; and Learning Consultant. Earlier in her career, she was with Aviva Canada from 2002 to 2007, starting as a Learning Coordinator and advancing to Instructional Designer and Sr. Instructional Designer. Jackie also worked at Ryerson University as a Learning Assistant and at the Centre for Addiction and Mental Health as a Publications Assistant.
Education and Expertise
Jackie Roberts holds credentials in Project Management from the University of Toronto, obtained in 2013, and in Human Resources Management from Ryerson University, achieved in 2011. Her expertise spans change management, learning, and leadership development. She is adept at leading transformational change, increasing employee engagement, and building strong organizational cultures.
Specializations and Skills
Jackie possesses specialized skills in strategic planning, business acumen, and culture building. She is focused on diversity and inclusion, often leveraging external benchmarking in talent management. Her work involves developing thought-leading talent programs aimed at maximizing strengths and performance.