Jagbir .
About Jagbir .
Jagbir is an Identity Theft Response Analyst at CIBC with a background in customer service, digital marketing, and brand association.
Title and Current Role
Jagbir is currently employed as an Identity Theft Response Analyst at CIBC, located in the Greater Toronto Area, Canada. He has been with CIBC in this role since 2021. His responsibilities include handling cases related to identity theft, ensuring quick and efficient responses to mitigate risks and providing support to affected customers.
Previous Roles at CIBC
Before his current role, Jagbir worked at CIBC as a Customer Service Representative from 2020 to 2021. During his time in this position, he was responsible for assisting clients with their banking needs, addressing customer inquiries, and providing excellent service to ensure customer satisfaction.
Experience in Digital Marketing
Jagbir has experience in digital marketing, having worked as a Digital Marketing Coordinator at Xeo Marketing and Strategic Consultancy from 2019 to 2020. In this role, he contributed to developing and executing marketing strategies, coordinating digital campaigns, and analyzing market trends to improve client engagement and drive business growth.
Educational Background
Jagbir holds multiple qualifications, including a Bachelor of Commerce (BCom) in Accounting, Business, and Finance from Panjab University, completed between 2014 and 2017. He furthered his education at Centennial College, where he obtained a Post Graduate Certificate in Business Administration and Management in 2018, and a certificate in Marketing - Corporate Account Management in 2019.
Work at Centennial College
Jagbir gained valuable experience working at Centennial College in 2019, where he served as a Student Support Assistant for 5 months. In this role, he provided curriculum support to faculty members and gained first-hand experience working in a Canadian educational environment. His responsibilities included assisting students and contributing to the overall support system at the institution.