James Varaksa, Pmp, Csm
About James Varaksa, Pmp, Csm
James Varaksa is the Sr. Manager of the Technology Support Centre at CIBC in Toronto, Canada, with extensive experience in technology support and project management.
Title
James Varaksa, PMP, CSM, currently holds the position of Sr. Manager at the Technology Support Centre of CIBC.
Current Role at CIBC
James Varaksa works at CIBC as a Sr. Manager in the Technology Support Centre. He has been serving in this role since 2010, leading technological support initiatives within the company headquartered in the Toronto, Canada area.
Previous Positions at CIBC
Prior to his current role, James Varaksa served as Sr. Manager of Data Centre and Project Management Services at CIBC in 2010. Although his tenure in this role was brief, it showcased his versatility across various technical and management functions within the organization.
Roles at RBC Financial Group
James Varaksa has a substantial history with RBC Financial Group. He was Manager of Implementation & Support from 2008 to 2010, a role in which he oversaw project execution and support strategies. Before that, he led teams as a Team Leader in 2007 and worked as a Technical Systems Analyst in 2006.
Experience at NexInnovations
From 2000 to 2005, James Varaksa served as a Product Support Specialist and Technical Support professional at NexInnovations. His responsibilities included providing technical assistance and maintaining robust support systems for clients over a span of five years.
Early Career at Rexall/Pharma Plus Drugmarts
James Varaksa began his career at Rexall/Pharma Plus Drugmarts, initially working as a Supervisor from 1994 to 1999 and subsequently as a Technical Support Analyst in 1999.
Education and Expertise
James Varaksa graduated from Seneca College of Applied Arts and Technology with an Accounting Diploma, majoring in Accounting and Finance from 2003 to 2006. His educational background enhances his project management and analytical skills.
Notable Achievements
James Varaksa significantly reduced server installation/setup times from 67 days to 10 days within a year. He also reduced server disposal times from 286 days to 39 days in the same period. Additionally, he served as a Technical Account Manager and liaison for key infrastructure projects.