Janis Mc Kay
About Janis Mc Kay
Janis Mc Kay is a Senior Manager at CIBC with extensive experience in customer service and analysis.
Company
Janis McKay currently holds the position of Senior Manager at CIBC. She has been in this role since 2020. CIBC, or the Canadian Imperial Bank of Commerce, is one of the leading financial institutions in Canada, providing a wide range of financial products and services.
Professional Title
Janis McKay serves as a Senior Manager at CIBC, a role she has been in since 2020. The position involves overseeing various projects, ensuring that managerial strategies align with the company's business objectives, and enhancing operational efficiencies.
Previous Roles at CIBC
Before becoming a Senior Manager, Janis McKay worked at CIBC as a Senior Analyst from 2008 to 2020. Her tenure as a Senior Analyst spanned 12 years, during which she was responsible for data analysis, formulating financial strategies, and supporting overall business operations.
Experience in Customer Service
Janis McKay previously worked as a Customer Service Representative at Brute Manufacturing Corp from 2006 to 2008, for a total of 2 years. This role was based in Cambridge, Ontario, Canada, and involved addressing client inquiries, resolving issues, and ensuring high customer satisfaction.
Education and Expertise
Janis McKay studied at Southwest Baptist University, where she earned a Bachelor of Science (BS) in Parks, Recreation, and Leisure Studies. Her academic tenure at the institution lasted from 2000 to 2002. Her educational background provides a unique perspective that complements her professional expertise.