Jasmine Bola
About Jasmine Bola
Jasmine Bola is a Senior Customer Service Representative at CIBC in Oakville, Ontario, Canada, recognized for her exceptional customer service skills and contributions to process improvements.
Title
Jasmine Bola holds the position of Senior Customer Service Representative at the Canadian Imperial Bank of Commerce (CIBC). Her role involves overseeing customer interactions and ensuring high levels of customer satisfaction.
Company
Jasmine Bola is currently employed at CIBC, where she has been a part of the customer service team since 2017. She was promoted to Senior Customer Service Representative in 2020.
Education and Expertise
Jasmine Bola has an extensive educational background, including a diploma in Community and Justice Services from Sheridan College, obtained between 2012 and 2015. Additionally, she completed a Canadian Investment Funds Course at IFSE Institute.
Professional Background
Jasmine Bola has a diverse work history, having held multiple customer-oriented positions before her current role at CIBC. She worked as a Customer Service Representative at CIBC from 2017 to 2020. Prior to joining CIBC, she was a Customer Consultant at FedEx Office for four months in 2017, a Cashier at Walmart from 2014 to 2017, and a Cashier at Fortinos Supermarket Ltd from 2011 to 2013.
Achievements
Jasmine Bola has been recognized for her outstanding customer service skills at CIBC, significantly contributing to high customer satisfaction ratings. She has also participated in a company-wide initiative to improve customer service processes, resulting in more efficient service delivery. Additionally, she has completed training in financial products and services to enhance her capability in assisting clients with their banking needs.