Jason Hsi
About Jason Hsi
Jason Hsi is an Internet Communications Specialist for the Chat and Social Media Team at CIBC and Simplii Financial in Toronto, Ontario, Canada.
Title
Jason Hsi holds the position of Chat and Social Media Team - Internet Communications Specialist at both CIBC and Simplii Financial in Toronto, Ontario, Canada.
Current Roles at CIBC and Simplii Financial
Since 2017, Jason Hsi has been working as the Chat and Social Media Team - Internet Communications Specialist at CIBC in Toronto, Ontario, Canada. His role focuses on enhancing client banking experiences by utilizing multiple systems and promoting various channels for efficient communication. Concurrently, he serves in a similar capacity at Simplii Financial, where he has received the Q4 Crystal Award - 'Award of Excellence 2018' for outstanding performance and the 'Excel-Erate Award' for exceptional contributions.
Previous Experience in Financial Services
Before his current roles, Jason Hsi worked as a Financial Services Representative at CIBC from 2016 to 2017. Prior to that, he gained experience as a Customer Service Consultant at Fonelab Inc. from 2015 to 2016 and as a Collection Officer at Allied International Credit, specifically for Rogers and Fido's Credit Operations, in 2015. His varied roles have contributed to his extensive expertise in customer service and financial operations.
Educational Background
Jason Hsi has a solid educational foundation in Marketing, Advertising, Communication, and Business Administration. He studied these disciplines at Georgian College, earning credentials from 2011 to 2015. This academic background has equipped him with the skills necessary for effective internet communications and customer service in his professional roles.
Key Projects and Contributions
During his time at Simplii Financial, Jason Hsi played a crucial role in the transition from President's Choice Financial to Simplii Financial. His efforts were primarily focused on ensuring seamless communication and support for clients during this transition. Additionally, he efficiently assists clients using systems like CRS, ICBS, Telagent, ECIF, and AST, promoting various channels to enhance client banking experiences.