Jason Kipanga
About Jason Kipanga
Jason Kipanga is a Customer Service Representative at CIBC with a diverse background in sales and customer service roles in Canada and South Africa, and a strong educational foundation in economics, financial planning, and personal lending and mortgages.
Current Role at CIBC
Jason Kipanga has been working as a Customer Service Representative at CIBC since 2020. He is located in North Vancouver, British Columbia, Canada. His role focuses on building strong client relationships and enhancing customer satisfaction. Jason brings a wealth of experience from his previous customer service and sales positions to ensure the clients’ needs are met effectively.
Previous Experience at Mogiana Coffee
From 2019 to 2020, Jason Kipanga worked as a Salesperson at Mogiana Coffee in Richmond, British Columbia, Canada. During his 9 months tenure, he was responsible for managing sales processes and interacting with customers, contributing significantly to the company's retail efforts.
Background in Sales and Shift Supervision
Jason Kipanga served as Shift Supervisor at Student Bike Patrol - BCIT in Burnaby, British Columbia, from 2019 to 2020. Earlier, he worked for 4 months at Smarter Business in South Africa as an Account Manager in 2018. He also had a brief stint as a Sales Representative at Real Promotions in Gauteng, South Africa, in 2017. These roles contributed to his expertise in customer management and sales operations.
Educational Background and Credentials
Jason holds a Bachelor of Science degree in Economics from Monash University, earned between 2011 and 2014. He furthered his education at the British Columbia Institute of Technology, obtaining a Diploma in Financial Planning from 2018 to 2020. Additionally, he completed a course in Personal Lending and Mortgages from the Canadian Securities Institute in 2020. This diverse educational background equips him with extensive knowledge in economics, financial planning, and lending.
International Work Experience
Jason Kipanga boasts international work experience, having worked in both Canada and South Africa. His roles have spanned various positions in sales, customer service, and management, providing him with a broad perspective and understanding of different markets and customer needs.