Jayna Bell

Jayna Bell

Chat Specialist @ CIBC

About Jayna Bell

Jayna Bell is a Chat Specialist at CIBC with a background in eyewear consulting and a diploma in Child and Youth Work from Humber College.

Current Position at CIBC

Jayna Bell is currently employed as a Chat Specialist at CIBC, a position she has held since 2021. In this role, she is responsible for managing customer interactions via chat, providing support, and resolving inquiries to enhance customer satisfaction.

Previous Experience at Wink Eyewear Optical

Before joining CIBC, Jayna Bell worked as an Eyewear Consultant at Wink Eyewear Optical from 2019 to 2021. Over her two-year tenure, she assisted customers in selecting eyewear, provided information on various optical products, and ensured a satisfactory shopping experience.

Education and Expertise

Jayna Bell studied at Humber College, where she completed a Diploma in Child and Youth Work from 2012 to 2015. This educational background provided her with skills in counseling, support services, and direct interaction with children and youth, which translate into her current customer service roles.

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