Jeff Conlin, P.Eng
About Jeff Conlin, P.Eng
Jeff Conlin, P.Eng, is the Vice President of Retail Payments & Logistics Services at CIBC & INTRIA, with extensive experience in business transformation, strategy, and process management.
Vice President, Retail Payments & Logistics Services at CIBC & INTRIA
Jeff Conlin serves as Vice President of Retail Payments and Logistics Services at CIBC & INTRIA, a position he's held since 2020. In this role, he is responsible for creating and executing multi-year strategies and overseeing large, complex Profit & Loss statements. His leadership in this capacity underscores his expertise in managing retail payment solutions and logistical operations within the financial services sector.
Vice-President, Business Transformation & Operations Support at CIBC & INTRIA
From 2016 to 2020, Jeff Conlin was the Vice-President of Business Transformation & Operations Support for Retail Operations at CIBC & INTRIA. In this role, he led transformation initiatives and operational support functions, focusing on optimizing business processes and enhancing operational efficiency. His tenure in this position reflects his capability in driving strategic business transformations.
Senior Director Roles at CIBC & INTRIA
Jeff Conlin held various senior director positions at CIBC & INTRIA from 2011 to 2016. He started as the Senior Director of Integrated Service Delivery, Operations Business Management, and later became the Senior Director of Strategy & Process Management for Retail Operations. These roles involved leading service delivery initiatives and formulating strategies to enhance process management within the company's global operations team.
Director of Internal Audit at CIBC & INTRIA
Jeff Conlin served as Director of Internal Audit at CIBC & INTRIA from 2006 to 2011. During this period, he was responsible for conducting large corporate and commercial post-loss reviews and managed the Global Operations Audit function. He also worked closely with the federal government to ensure CIBC’s compliance with OSFI’s Capital Adequacy requirements.
Educational Background in Mechanical Engineering
Jeff Conlin holds a Bachelor of Applied Science (B.A.Sc.) in Mechanical Engineering from Queen's University, where he studied from 1996 to 2000. His educational background provided a strong foundation in engineering principles and analytical skills, which he has effectively applied throughout his career in various leadership roles in the financial services industry.
Lean Six Sigma Black Belt Certifications
Jeff Conlin holds multiple Lean Six Sigma Black Belt certifications, demonstrating his expertise in process improvement and efficiency. These certifications underscore his ability to implement systematic process improvements, reduce operational costs, and enhance organizational performance, particularly within the complex landscape of financial services operations.