Jeff Furlong
About Jeff Furlong
Jeff Furlong is a Desktop Engineer at CIBC with over 20 years of experience in Information Technology, specializing in IT Service Management and Infrastructure Operations.
Current Position at CIBC
Jeff Furlong currently works as a Desktop Engineer at CIBC. He has been in this position since 2021. Based in Toronto, Ontario, Canada, his role involves providing technical support and desktop engineering services within the institution. This position is one among his numerous roles at CIBC, highlighting his long-term experience and endurance within the company.
Previous Roles at CIBC
Before becoming a Desktop Engineer, Jeff Furlong held various roles at CIBC, showcasing a diverse career within the organization. From 2020 to 2021, he was an L2 Technical Specialist. He served as a Technical Team Lead for the Windows 10 Program from 2017 to 2020. Jeff was an IT Change Coordinator from 2016 to 2017, and he also worked as both an Incident Manager and IT Team Lead for the Windows 7 Program from 2014 to 2016.
Career at TD and CIBC Mellon
Jeff Furlong also worked briefly at TD and CIBC Mellon. In 2016, he served as a Technical Coordinator at TD for 2 months. His earlier experience at TD includes working as an IT Systems Analyst at TD Securities from 2012 to 2014. He held the role of IT Systems Analyst at CIBC Mellon for 3 months in 2014.
Early Career Roles in IT
Jeff Furlong’s career spans multiple sectors, including telecommunications and TV media. His early career roles include being a LAN Administrator at Rogers Media from 2008 to 2012, IT Support Analyst at Rogers Communications from 2007 to 2008, and IT Analyst at Loblaw Companies Limited in 2007. Jeff also worked in deskside support at IBM in 2006 and held help desk and onsite IT support positions at Gracious Living Innovations from 2001 to 2005.
Educational Background in Information Technology
Jeff Furlong studied Information Technology at CDI College, earning a Network Technician Diploma from 1999 to 2001. Additionally, he completed his Ontario Secondary School Diploma (O.S.S.D) at Downsview Secondary School between 1991 and 1995. His educational foundation in Information Technology laid the groundwork for his extensive and varied career in this field.
Experience in Various Sectors
With over 20 years of experience in Information Technology, Jeff Furlong has worked in multiple sectors including financial services, telecommunications, and TV media outlets. His extensive background highlights his versatility and adaptability in different industry environments. Jeff is known for being a quick learner and an exceptionally valued team member.