Jen Richardson
About Jen Richardson
Jen Richardson is the Community General Manager at CIBC, with extensive experience in various managerial roles within the banking sector.
Current Position at CIBC
Jen Richardson serves as the Community General Manager at CIBC, a role she has held since 2019. In this capacity, she oversees operations within the Halifax/Dartmouth Downtown Core, ensuring that community banking services meet the needs of local residents and businesses. Her extensive experience within CIBC allows her to effectively manage and lead her team to achieve operational goals.
Previous Roles at CIBC
Before her current role, Jen held several positions at CIBC. From 2015 to 2019, she worked as a Banking Centre Leader for CIBC Retail Distribution at the Larry Uteck Banking Centre. Earlier, she served as the Intake Manager for Atlantic Canada, Retail Distribution for seven months from 2012 to 2013. She has also held managerial roles in Branch Channels and New Growth Segments within the Customer Acquisition division of CIBC's Card Products from 2008 to 2011. Jen initially joined CIBC as a Senior Financial Services Representative in 2004 and later became a Head Customer Service Rep, serving until 2008.
Experience at TD Bank
Jen Richardson has also worked at TD Bank, where she was the Regional Manager of Sales Strategy from 2013 to 2015. In this role, she was based in Halifax, NS, and was responsible for developing and implementing sales strategies that would drive the bank's growth in the region. Her role at TD further enhanced her strategic planning and sales management skills.
Early Career and Educational Background
Jen Richardson began her professional journey at Dalhousie University, where she served as a Marketing Assistant/Coordinator in the Co-operative Education department from 1998 to 2002. She holds a Bachelor of Commerce degree in Cooperative Education with a focus on Marketing Management from Dalhousie University.