Jennin Perez
About Jennin Perez
Jennin Perez is a Customer Service Representative at CIBC with over 5 years of experience in the customer service industry. She holds certifications in TICO and SmartServe and has previously worked in various roles in hospitality and retail.
Title
Jennin Perez is a Customer Service Representative currently working at CIBC. She has been with CIBC since 2016.
Professional Experience
Jennin began her career in 2007 at Real Canadian Superstore as a Cashier. She then worked as Hostess/Server at Shopsy's Deli Restaurant from 2008 to 2010. From 2010 to 2012, she held the position of Head Cashier at The Children's Place in Scarborough. Jennin served as Server/Bartender at Pickle Barrel Restaurants in Markham, Ontario, from 2012 to 2018. Additionally, she completed an internship at Courtyard by Marriott in Downtown Toronto in 2015. Each of these roles has contributed to her diverse experience in the customer service industry.
Education
Jennin studied at Seneca College of Travel & Tourism from 2013 to 2015, where she gained knowledge pertinent to the travel industry. Her earlier education was at St Patrick's Catholic Secondary School, where she studied from 2004 to 2018, achieving her high school diploma.
Certifications
Jennin holds TICO certification, which demonstrates her understanding and adherence to the regulations of the travel industry. She is also certified in SmartServe, ensuring she is equipped with the skills needed for responsible alcohol service.
Customer Service Expertise
With over five years of experience in the customer service industry, Jennin has developed expertise in various roles, from cashier to head cashier, and server/bartender. Her broad experience has equipped her with the skills necessary to excel in customer interactions and service delivery.