Jenny Chen
About Jenny Chen
Jenny Chen is a Customer Service Representative currently working at CIBC in Toronto, Ontario, Canada. She has a Bachelor's degree from Simon Fraser University and has held various roles in customer service and sales since 2012.
Professional Experience
Jenny Chen has held various roles in customer service and sales throughout her career. Since 2016, she has worked at HSBC as a Sales and Service Specialist. Prior to HSBC, she served as a Customer Service Representative at CIBC in Toronto, Ontario, Canada starting in 2015. In the same year, she briefly worked as a Sales Representative at Mobile Korner Solutions Inc-Bell Mobility for one month. In 2012, she worked for five months as a Cashier at Happy Mom's Cafe.
Current Position at HSBC
Jenny Chen is currently employed at HSBC as a Sales and Service Specialist. She has been in this role since 2016 and is responsible for handling customer inquiries, processing transactions, and promoting bank products and services.
Current Position at CIBC
Since 2015, Jenny Chen has also been working as a Customer Service Representative at CIBC in Toronto, Ontario, Canada. In this role, she assists clients with their banking needs, resolves account issues, and delivers a high standard of customer service.
Educational Background
Jenny Chen completed a Bachelor’s degree at Simon Fraser University from 2010 to 2015. Her academic training has provided her with a solid foundation in skills that have been applicable in her various professional roles.