Jenscy Sivasubramaniam

Jenscy Sivasubramaniam

Workflow Coordinator Quebec Business Contact Center @ CIBC

About Jenscy Sivasubramaniam

Jenscy Sivasubramaniam is a Workflow Coordinator at CIBC's Quebec Business Contact Center in Montreal, Quebec, with a diverse background in customer service, training, and kinesiology.

Title

Jenscy Sivasubramaniam is currently a Workflow Coordinator at the Quebec Business Contact Center, working for CIBC.

Professional Experience at CIBC

Jenscy Sivasubramaniam began his career at CIBC as a Bilingual Customer Service Agent - Credit Cards Contact Center in 2019, holding the role for 11 months. He now serves as a Workflow Coordinator at the Quebec Business Contact Center, a position he has held since 2019.

Professional Experience at Ville de Montréal

In 2017, Jenscy Sivasubramaniam worked briefly as a Scrutateur for Ville de Montréal.

Roles at Les YMCA du Québec

Jenscy Sivasubramaniam held multiple positions at Les YMCA du Québec, starting as a Student Clinical Kinesiologist in 2013. He then became a Kinesiologist /specialized trainer from 2015 to 2016 for 8 months, and later served as Head Trainer from 2015 to 2020.

Education and Certifications

Jenscy Sivasubramaniam holds a Bachelor’s Degree in Exercise Science with a specialization in Clinical Exercise Physiology from Concordia University (2011-2014), a Graduate Diploma in Business Administration and Management, General from Concordia University (2014-2015), and a Graduate Certificate in Chronic Pain Management from McGill University (2016-2018). He also achieved a DEC in Health Science from Vanier College and completed the IBMYP at Marymount Academy.

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