Jian CAO
About Jian CAO
Jian Cao is a Financial Service Representative at CIBC in Markham, Ontario, with a background in client advising, export customer service, and call center operations.
Company
Jian CAO is currently employed at CIBC as a Financial Service Representative. Based in Markham, Ontario, Canada, his tenure at the company began in 2016. At CIBC, Jian provides financial services and advice to clients, leveraging his expertise and industry knowledge to assist customers with their financial needs.
Title
Jian CAO holds the title of Financial Service Representative. In this role, he is responsible for offering financial advice and services, assisting clients with various financial products, and ensuring customer satisfaction through effective solutions.
Education and Expertise
Jian CAO received his Master of Business Administration (MBA) from Concordia University, where he specialized in Investment Management from 2010 to 2012. Before that, he obtained a Bachelor of Commerce (B.Com.) in International Business/Trade/Commerce from Xi'an University of Finance and Economics, graduating in 2009. Jian holds a CSC certificate and is MFDA licensed, enabling him to offer professional investment advice. He also possesses expertise in credit lending for both non-revolving and revolving products.
Background
Jian CAO's career includes diverse roles at several companies. He worked as a Client Advisor & supporting Central Teller at RBC from 2014 to 2016 in Toronto, Canada Area. Prior to that, he served as Export Customer Service Representative at Forest Fibers from 2013 to 2014 in St-Hurbert, Canada Area. Jian also worked as a Call Center Associate at Gemma Communications in 2012 in Montreal, Canada Area, and was a Teaching Assistant at Concordia University from 2010 to 2011, contributing to his strong foundation in financial services.
Multi-language Communication Skills
Jian CAO is proficient in multiple languages, which enhances his capability to communicate effectively with clients from diverse backgrounds. This skill set is particularly valuable in a multicultural environment, allowing him to better understand and meet the needs of a varied clientele.