Jian Ma
About Jian Ma
Jian Ma is a Technical Analyst at CIBC and a Technical Support Engineer at Asigra, with a background in network and security administration, customer support, and database/system administration.
Company
Jian Ma is currently working at Asigra as a Technical Support Engineer. Asigra is a prominent company specializing in cloud backup and recovery software. His responsibilities include deployment of infrastructure and test environments to verify software functionalities and features, and documentation and knowledge transfer for known issues within the Asigra software suite.
Title
Jian Ma holds the title of Technical Analyst at CIBC, where he has been working since 2014. CIBC, located at 483 Bay St, Toronto, Ontario, Canada, is one of the major banks in Canada.
Education and Expertise
Jian Ma studied A+ and achieved a diploma in Computer Technology/Computer Systems Technology from the Seneca College of Applied Arts and Technology, completing his education there from 2009 to 2014. He also holds a Master of Mechanical Engineering degree, which he obtained from the North University of China from 1995 to 1998. Jian Ma specializes in supporting Oracle backup on both Windows and Linux/Unix platforms and focuses on VADP backup on VMWare and Hyper-V environments as well as VSS-aware backup sets on SQL Server, Exchange, and SharePoint.
Background
Prior to his current roles, Jian Ma worked at several distinguished institutions. He was a Network and Security Administrator at Cloud Dynamics Inc. in 2013 for 5 months, a Customer Support Service Analyst at Toronto Rehabilitation Institute in 2012 for 4 months, and a Database & System Administrator at Shanxi Securities Co., Ltd, China from 1998 to 2009 where he accrued 11 years of experience. These roles have collectively enriched his technical skill set and expertise.
Achievements
Throughout his career, Jian Ma has accumulated valuable experience by deploying infrastructure and test environments to verify software functionalities and features, engaging in documentation and knowledge transfer for known issues within the Asigra software suite. He has demonstrated substantial expertise in supporting and managing complex backup processes across various platforms and environments.