Jinghan Zhu
About Jinghan Zhu
Jinghan Zhu is a Financial Services Representative Solutions at CIBC and a Guest Services Specialist at The Lord Nelson Hotel & Suites.
Current Position at CIBC
Jinghan Zhu has been employed at CIBC as a Financial Services Representative - Solutions since 2019. In this role, Zhu handles various financial service tasks, including client assistance and the provision of financial solutions tailored to customer needs. This position underscores Zhu's skills in financial services and customer relations, contributing to the bank's objective of delivering superior financial solutions.
Role at Lord Nelson Hotel & Suites
Since 2017, Jinghan Zhu has been working as a Guest Services Specialist at the Lord Nelson Hotel & Suites. In this capacity, Zhu is responsible for ensuring a high-quality guest experience, addressing guest inquiries, and providing comprehensive support services to enhance customer satisfaction. This role highlights Zhu's expertise in hospitality and client services.
Previous Experience at Holiday Inn Express
Jinghan Zhu served as a Guest Services Specialist at the Holiday Inn Express from 2016 to 2017. During an 8-month tenure, Zhu was instrumental in managing guest check-ins and check-outs, handling customer inquiries, and ensuring hotel guests received prompt and courteous service. This experience added to Zhu's robust background in customer service within the hospitality industry.
Education at Cape Breton University
Jinghan Zhu pursued studies at Cape Breton University from 2014 to 2016, completing a two-year program. Additionally, Zhu attended Cape Breton University for a one-year period from 2014 to 2015. The education at Cape Breton University formed a solid foundation for Zhu's career in both the financial services and hospitality industries.
Education at Lambton College
Jinghan Zhu studied at Lambton College from 2012 to 2014, undertaking a two-year academic program. This education contributed to Zhu's comprehensive knowledge base and prepared the path for subsequent professional roles in various industries.